Outpatient Guide
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Outpatient flow
- Make an appointment via our website or contact us at +603 2276 7000 or email us at appointment@cvskl.com
- You are advised to obtain confirmation on your insurance coverage prior to your appointment.
- On the day of your appointment, please register at the registration counter located at ground floor or level 2 (depending on the clinic location).
- You will then be directed to your consultant’s clinic.
- Present your appointment card for verification. If this is your first visit, kindly pass your medical reports (if any) to the clinic assistant attending to you.
- After consultation with your doctor, clinic assistant will book your next appointment (if required).
- Payment can be settled at the counter before collecting your medication.
Documents needed
- Identity card / passport
- Appointment card
- Medical benefit card / Guarantee Letter (GL)
- Medical reports
Bill settlement
- You can pay your bill by cash, debit / credit card or by presenting your GL. Personal cheques are not accepted.
Facilities available at waiting area
- Reading materials, WiFi and complimentary light refreshments are provided at the waiting area (Level 2) while wating for your doctor who will attend to you as soon as possible.
- Alternatively, we have DishRoom for more choices of food and beverages.
Operating Hours
Monday – Friday : 8:30am – 5:30pm
Saturday : 8:30am – 1:00pm
Sunday, Public Holiday : Closed