Quality & Safety

Overview

Clinical outcomes are generally defined as the result of health care services or interventions on the health status of a patient. In value-based care, the significant measures of quality are the outcomes that matter.

When outcomes are measured and reported, it fosters further improvement and adaption of the best latest practices towards the ultimate goal of advancing patient outcomes and improved patient care at Cardiac Vascular Sentral Kuala Lumpur (CVSKL).

Cardiology - Complex High-Risk Indicated Procedures (CHIP) Programme

Percutaneous Coronary Intervention (PCI)

A total of 5044 PCI procedures were performed at CVSKL between year 2020 to 2024

The median length of stay (LOS) was 2 days respectively for all PCI procedures performed between year 2020 to year 2024, except for year 2023, reporting a median LOS of 1 day.

The rate of in-hospital mortality for patients undergoing PCI procedures at CVSKL is lower compared to rate of in-hospital mortality reported by the National Cardiovascular Disease Database (NCVD) for PCI.

Electrophysiology - Arrhythmia Programme

Ablation

A total of 1252 ablation procedures were performed at CVSKL between year 2020 to 2024.

The median length of stay (LOS) were 2 days respectively for all ablation procedures performed between year 2020 to 2024.

There were no mortality cases reported for ablation procedures performed between years 2020 to 2024

Device Implant

A total of 376 device implant procedures were performed at CVSKL between year 2020 to 2024.

The median length of stay (LOS) was 2 days, respectively, for all device implant procedures performed between year 2020 – 2024.

There was no mortality reported for device implant procedures performed in year 2020, 2022, 2023 and 2024. However, 1 (1.7%) death was reported in year 2021.

Heart & Lung Centre Programme

Isolated Elective Low Risk (EURO Score <2) Coronary Artery Bypass Grafting (CABG)

A total of 562 Isolated Elective Low Risk (EURO Score<2) CABG procedures were performed at CVSKL between year 2020 to 2024.

The median post-surgery length of stay (LOS) were 6 days in year 2020 and 2022 and 8 days in year 2021, 2023 and 2024.

The mortality rate reported was 0% for years 2020, 2021, 2023 and 2024. There was 1 death (1.5%) reported in year 2022. The overall 5 year survival rate for 2020-2024 was 99.82% (mortality rate 0.18%).

Vascular - Vascular & Endovascular Programme

Endovascular Aneurysm Repair (EVAR), Thoracic Endovascular Aneurysm Repair (TEVAR) & Customised Medical Devices (CMD)

A total of 176 EVAR, TEVAR & CMD procedures were performed at CVSKL between year 2020 to 2024.

The median length of stay (LOS) were 4 days respectively for all EVAR, TEVAR & CMD procedures performed between year 2020 to 2024.

There mortality rate for EVAR, TEVAR & CMD procedures was 4.3% in year 2020, 2.9% in year 2021, 3.1% in year 2022, 4.8% in year 2023 and 2.2% in year 2024.

Peripheral Arterial Disease – Angioplasty

A total of 357 Angioplasty procedures for Peripheral Arterial Disease (PAD) were performed at CVSKL between year 2020 to 2024.

The median length of stay (LOS) was 3 days respectively for all PAD-Angioplasty procedures performed between year 2020 to 2023 and 2 days for year 2024.

There were 2 (4.2%), 3 (4.0%) and 4(4.0%) deaths reported in year 2020, 2023 and 2024 respectively. No mortality was reported in year 2021 and 2022.

Peripheral Arterial Disease (PAD) – Bypass

A total of 62 Bypass procedures for Peripheral Arterial Disease (PAD) were performed at CVSKL between year 2020 to 2024.

The median length of stay (LOS) was 8 days in year 2020 and 6 days in year 2021 and 2022 and 7 days in year 2023 and 2024.

There was 1 (9.1%) death reported in year 2020 and no mortality cases reported between year 2021 and 2023.

Infection Control Outcome

At Cardiac Vascular Sentral Kuala Lumpur (CVSKL), our ultimate focus is not limited to infection control as we strongly emphasize on infection prevention. The paramount role of infection prevention reduces the risk of hospital-acquired infections, thus protecting and providing a safe environment for our patients, employees, visitors, and everyone walking through our doorstep.

Healthcare-Associated Infection (HCAIs)

Ventilator Associated Pneumonia (VAP)

Central Line Associated Bloodstream Infection (CLABSIs)

Hand Hygiene Compliance Rate

Patient Satisfaction Survey Outcome

Patient satisfaction evaluation is a key step in moving toward patient-centred care. At Cardiac Vascular Sentral Kuala Lumpur (CVSKL), every patient feedback is seen as an opportunity for us to improve to progress towards excellent patient experience at all times. The hospital-wide patient satisfaction survey results are a reflection of both outpatient and inpatients, rating our services as “Excellent” and “Good”.

Hospital Wide Patient Satisfaction Survey